Effective Date: September 1, 2025
Introduction
This page is used to inform visitors regarding the policies with the collection, use, and disclosure of Personal Information if you use any of our Services.
If you choose to use our Services, then you agree to the collection and use of information in relation to this policy. The Personal Information that is collected is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at The Handyman App unless otherwise defined in this Privacy Policy.
Information Collection and Use
We require certain information to provide our services to you. For example, you must have an account in order to upload or share content on The Handyman App. When you choose to share the information below with us, we collect and use it to operate our services.
Basic Account Information
If you do choose to create an account, you must provide us with some personal data so that we can provide our services to you. On The Handyman App this includes a display name, a password, and an email address or phone number. Your display name is always public, but you can use either your real name or a pseudonym. If you choose to create a professional account, you must also provide us with your professional category, and may provide us with additional information, including street address, contact email address, and contact phone number, all of which will always be public.
You can also create and manage multiple The Handyman App accounts, for example to express different parts of your identity.
Public Information
Most activity on The Handyman App is public, including your profile information, your display language, when you created your account, and your Posts and certain information about your Posts like the date, time, and application and version of The Handyman App you Posted from. You also may choose to publish your location in your Posts or your The Handyman App profile. When you share audio or visual content on our service we may analyze that data to operate our services.
The people you follow and who follow you, and Posts you Like are also public. If you like, reply, or otherwise publicly engage with an ad on our services, that advertiser might thereby learn information about you associated with the ad with which you engaged such as characteristics of the audience the ad was intended to reach.
Information posted about you by other people who use our services may also be public. You are responsible for your Posts and other information you provide through our services, and you should think carefully about what you make public, especially if it is sensitive information.
Contact Information
We use your contact information, such as your email address or phone number, to authenticate your account and keep it - and our services - secure, and to help prevent spam, fraud, and abuse. We also use contact information to enable certain account features (for example, for login verification), to send you information about our services, and to personalize our services, including ads.
Location Information
We require information about your signup and current location, which we get from signals such as your IP address or device settings, to securely and reliably set up and maintain your account and to provide our services to you. Subject to your settings, we may collect, use, and store additional information about your location - such as your current precise position or places where you’ve previously used The Handyman App - to operate or personalize our services including with more relevant content like local trends, stories, ads, and suggestions for people to follow.
Log Data
We receive information when you view content on or otherwise interact with our services, which we refer to as “Log Data”. For example, when you sign into our services, interact with our email notifications, use your account to authenticate to a third-party service, or visit a third-party service that includes The Handyman App content, we may receive information about you. This Log Data includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. The Handyman App does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device.
Service Providers
We engage service providers to perform functions and provide services for us in the United States and other countries. For example, we use a variety of third-party services to help operate our services, such as hosting our services, and to help us understand the use of our services, such as Google Analytics. We may share your private personal data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures.
Your Rights and Data Management
Data Removal Requests
You have the right to request that your personal data be removed from our systems. If you would like to request the deletion of your account and associated personal information, please contact us at [email protected] with your request.
Upon receiving a data removal request, we will:
- Verify your identity to protect your privacy
- Process your request within a reasonable timeframe
- Delete your personal information from our active systems
- Notify you once the deletion is complete
Please note that some information may be retained for a limited period as required by law, for legitimate business purposes, or to comply with our legal obligations. Additionally, publicly shared content may have been cached or copied by other users before deletion.
Law, Harm, and the Public Interest
Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, share, or disclose your personal data or other safety data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
By using The Handyman App, you acknowledge that you have read and understood this Privacy Policy.